heat-shirt web store FAQ section

Costumer support or attention is available 24/7 by our phone number or our e-mail address that they can reach at the Contact Us link or we also have an online chat function on the Help link that’s below the page.

There's a HELP link below this page where we can help you from our direct website or well, ecrater will give you advaice of what to do, according to your problem.

We count with a comments links EVERYWHERE! you just have to look for the link. We also have a comments space in every of our product sections. ALSO... We give our clients our e-mail address to get in touch with us at any moment (24/7) also they can leave their commentaries on the product links that belongs for comments.

eCrater account loggin process is implied to get to our services.

Our purchase website is linked with eCrater which ask for users to provide a personal id and password, also if they have no available account by the moment, they can freely create one.

- Honesty - Integrity - Conflict of interest: Employees of ths group are not allowed to use company's properties at their disposal for personal uses. - Healthy Competence - Good Behaviors - Egalitarian (by gender and race) - Reporting violations as a must

Get in our page http://heat-shirt.ecrater.com/ Click the fast link HEAT SHIRT Select size and cuantity Slect Buy Introduce Paypal or credit card information Accept terms of use READY! (we should have send you a confirmation e-mail by now)

Our packages will be send by DHL or Fedex. Both have a tracking program which gives our client a code so they can know where their package is going (developing steps) at any time they want to consult it.

By now we only have payments by deliver. We're working on adapt our page in order to accept any VISA credit card or Paypal Account.

Client contact information is protected by eCrater exclusive security systems and also, by applying Paypal account autorized payments, Google includes security protocol review processes, for clients only.